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Frequently asked questions about our cleaning and disinfecting

1. What is cleaning?

Cleaning is the removal of visible dirt and invisible organic material to prevent micro-organisms from maintaining, propagating and spreading.

Cleaning consists of three steps:

  1. Pre-rinse: removing dirt by sweeping, erasing or pre-rinsing with (lukewarm) water.
  2. Cleaning: soak off dirt with warm water and a cleaning agent.
  3. Remove: from dirt and detergent with clean water.
2. What is disinfection?

Destroying microorganisms left over from cleaning. The result of the disinfection is strongly determined by a well-performed previous cleaning. When micro-organisms are still encapsulated in the product residues or dirt, the disinfectant does not work sufficiently. Disinfection can take place immediately after cleaning or before the production process. We can distinguish two types of working methods:

Hot water or steam. The micro-organisms are killed or inactivated by the high temperature.

Chemical disinfectants. The micro-organisms are killed or inactivated by a chemical.

3. On the basis of which chemical is the surface disinfection carried out?

A disinfectant based on hydrogen peroxide (H2O2) is used. The product is authorized by the Board for the Authorization of Plant Protection Products and Biocides (CTGB). It is used to combat bacteria (excluding mycobacteria and bacterial spores), yeasts, fungi and viruses.

4. Does the disinfectant have a virus claim?

Yes, the agent used has a virus claim.

5. What does a virus claim on disinfectants mean?

See the CTGB website with: Uitleg virusclaim voor desinfectiemiddelen

6. On the basis of which chemical is the space disinfection performed?

A disinfectant based on hydrogen peroxide (H2O2) is used. The product is authorized by the COLLEGE FOR THE AUTHORIZATION OF CROPS (CTGB). The agent is used to combat bacteria (excluding mycobacteria), bacterial spores and yeasts on surfaces in rooms intended for people to stay by spraying.

7. Are Disinfect 4M service technicians certified to carry out room disinfection?

Yes, our Service Technicians are all in possession of a valid certificate of professional competence in accordance with Article 71 of the Plant Protection Products and Biocides Act. In order to carry out the Space disinfection in the vapor phase, our Service technicians have followed additional training for space disinfection and are certified for this.

8. Does the disinfectant used also work against inactivating viruses?

Yes, the supplier has had the product extensively tested. European studies1, 2 have shown that the drug has a virucidal effect. The product has been tested by the accredited Eurofins laboratory.

1NEN-EN 14476: 2013 + A2: 2019 and Chemical disinfectants and antiseptics - Quantitative suspension test for determining the virus-inactivating effect of chemical disinfectants and antiseptics used in the medical sector - Test method and requirements (Phase 2 / Step 1)

2 AFNOR NF T 72-281

Methods of airborne disinfection of surfaces - Determination of bactericidal, fungicidal, yeasticidal, mycobactericidal, tuberculicidal sporicidal and virucidal activity, including bacteriophages.

9. What is the effect of hydrogen peroxide?

The disinfectant effect of hydrogen peroxide (H2O2) is based on the release of free oxygen radicals. The contaminants are broken down by the free oxygen radicals, leaving water as a residual product. The free oxygen radicals have both an oxidizing and a disinfecting effect. Hydrogen peroxide renders membrane proteins and enzymes ineffective through oxidation.

10. Does hydrogen peroxide leave a residue?

No, no residue or gases are released when used correctly.

11. How should I prepare my location for treatment?

Ensure these important steps are followed prior to treatment to ensure that treatment can be carried out safely and that maximum effectiveness is achieved.

  • Remove all materials that can be damaged by moisture, such as paper and artwork
  • All food products must be removed from the area to be treated
  • All electrical equipment must be covered with plastic (keyboards and monitors)
  • All items that are covered or removed must be cleaned with a safe product beforehand
  • Provide clear access for our employees and remove any obstacles
  • The space is not accessible during treatment, usually up to 1 hour after treatment completion, depending on site ventilation
12. Do I have to do anything after the treatment?

The following rules should be observed for disinfection treatments:

  • Inform staff that if moisture remains on arrival, it must be dried with kitchen paper and then discarded. Direct contact with hands or other body parts should be avoided
  • Wash dishes and cutlery before use if left in an exposed place
  • Make sure that all new materials placed back into the room are properly cleaned
  • Continue to observe the hygiene and safety advice of RIVM
  • DisinfectYour.com can also advise to use services such as: Deep cleaning, Hygienic inspection, Structural inspection

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